Shipping & Returns

Information regarding order processing, shipping times, and return policies.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Processing time may vary depending on order volume, holidays, or other operational factors.

Once your order has been processed and shipped, a tracking number will be provided so you can monitor the delivery status of your package.

Shipping Information

Nova Aminos ships orders within the United States using reliable shipping carriers to ensure safe and timely delivery.

Shipping times vary depending on the selected shipping method and destination but most orders arrive within 3–7 business days after shipment.

Please ensure that your shipping address is correct before placing your order. Nova Aminos is not responsible for delays or lost packages caused by incorrect address information provided by the customer.

Tracking Your Order

After your order ships, you will receive a tracking number. You can use this tracking information to monitor the delivery progress directly through the shipping carrier’s website.

Returns & Exchanges

Due to the nature of research products, all sales are considered final. Nova Aminos does not accept returns or exchanges once an order has been shipped.

However, if a package arrives damaged or there is an issue with your order, please contact our support team and we will review the situation to determine an appropriate resolution.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist you. In some cases, a claim may need to be filed with the shipping carrier.

Contact Support

If you have any questions regarding shipping or your order, please contact our support team.

Email: Novaaminostx@gmail.com