Shipping & Returns
Review our order processing, shipping policies, and return guidelines for Nova Aminos.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation. Processing times may vary during holidays, high-volume periods, or due to other operational factors.
Shipping Information
Nova Aminos ships orders within the United States using trusted shipping carriers. Delivery times may vary based on destination, carrier delays, and the shipping method selected at checkout.
Most orders arrive within 3–7 business days after they have been shipped. Once your order has been processed and dispatched, tracking information will be provided when available.
Accurate Shipping Details
Customers are responsible for providing accurate billing and shipping information at the time of purchase. Nova Aminos is not responsible for delays, delivery issues, or lost packages resulting from incorrect address information submitted by the customer.
Tracking Your Package
If tracking is available for your shipment, you will receive tracking details once your order has been shipped. Please allow some time for carrier systems to update after label creation.
Returns & Exchanges
Due to the nature of the products offered, all sales are final. Nova Aminos does not accept returns or exchanges on shipped orders.
If your order arrives damaged or there is an issue with what you received, please contact our support team as soon as possible so we can review the matter and determine an appropriate resolution.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact us promptly. We will do our best to assist you and, when necessary, help guide the next steps involving the shipping carrier.
Contact Us
For any shipping or order-related questions, please contact us at:
Email: Novaaminostx@gmail.com
